Total Quality Management Course

Introduction to the Course and its Benefits

Comprehensive Quality Concepts: Introducing participants to comprehensive quality principles and institutional performance improvement tools.

Quality Tools and Techniques: Training on using tools and methods such as process analysis, continuous improvement, and performance management.

Quality Applications in Work Environments: Practical examples of applying total quality across various sectors to achieve efficiency.

Understanding the Fundamentals of Total Quality: Gaining a comprehensive understanding of quality concepts, tools, and applications.

Improving Institutional Performance: Ability to analyze processes and apply quality methods.

Effective Communication to Improve Quality: Enhancing communication and teamwork skills to achieve quality goals.

On-site at the center’s premises, 5 hours daily, for 5 intensive days.

Malaysian Certificate

Accreditation certificate from the American International Accreditation Organization

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